
Frequently asked questions
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I understand that life happens. I value our time, so I ask that you please be mindful of your scheduled appointments. My cancellation policies below ensures fairness to all clients and allows me to optimize Ascend Mobility and Rehabilitation's schedule for everyone's benefit.
*The policies listed below pertain to cashed-based patients only."
No refunds will be issued for any no-show appointments. If you anticipate any scheduling conflicts, please notify me as soon as possible to reschedule. If a missed visit included in the package is not rescheduled within 4 hours of the appointment, it will be considered a no-show visit. That appointment will no longer be eligible to be rescheduled and will be considered used up within the set of purchased visits. In other words, the option to reschedule expires within 4 hours of the appointment. For example, if your appointment is at 5pm, you have until 1pm to reschedule the appointment with no penalty. All purchased treatment sessions are valid for 3 months. No refunds will be issued for unused treatment sessions at the end of 3 months.
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Ascend Mobility and Rehabilitation telehealth treatment sessions offer numerous benefits for my clients. First and foremost, they provide convenient access to therapy from the comfort of your home or office, eliminating the need for travel and saving valuable time. This convenience is especially beneficial for individuals with busy schedules or mobility challenges. Additionally, telehealth visits allow for greater flexibility in scheduling appointments, making it easier to fit therapy sessions into your routine. Moreover, telehealth services often incorporate innovative technologies such as virtual exercises and interactive tools, enhancing the effectiveness of therapy and empowering clients to actively participate in their rehabilitation journey.
Overall, telehealth treatment visits for hand therapy services offer a modern, efficient, and effective way to receive high-quality care and achieve optimal upper extremity function and wellness.
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I’m tucked away in the heart of the Alaska Junction in West Seattle—right in the cozy loft space behind Talerico’s Pizzeria (yes, that delicious smell is real). If you are coming to treatment from 42nd Avenue, just take the pedestrian pathway between Phoenicia and Portage Bay Cafe for half of a block towards California Avenue.
The space used to be a flower shop, and it still feels like one: plenty of plants, tons of natural light, and soaring ceilings that make you feel like you’re doing rehab in a greenhouse... without the humidity. Music is always playing—your choice! (Well… unless it’s country. I know, I know—don’t hate me, country fans!)